FAQs

FREQUENTLY ASKED QUESTIONS

WHAT IS RAPOLOGETIC?

RAPOLOGETIC is a lifestyle brand built around confidence, individuality, and resilience.

RESILIENCE. UNSHAKEN.

WHAT DOES RAPOLOGETIC MEAN?

RAPOLOGETIC represents the mindset of standing confidently in who you are without allowing pressure, setbacks, or outside opinions to shake you.

ARE RAPOLOGETIC PRODUCTS MADE TO ORDER?

Yes. Many RAPOLOGETIC products are made to order through our production and fulfillment partners.

HOW LONG DOES MY ORDER TAKE?

Please allow 3–7 business days for production before your order ships.

U.S. orders generally take approximately 7–14 business days total.

International orders generally take approximately 8–22 business days total.

WILL I RECEIVE TRACKING INFORMATION?

Yes. Tracking information will be provided once your order has shipped.

DOES RAPOLOGETIC SHIP INTERNATIONALLY?

Yes. RAPOLOGETIC ships internationally.

ARE INTERNATIONAL CUSTOMS FEES INCLUDED?

No. International customers may be responsible for customs duties, taxes, or other fees charged by their destination country.

CAN I CHANGE OR CANCEL MY ORDER?

Because products may enter production shortly after an order is placed, changes or cancellations are not guaranteed. Contact us as soon as possible if you need to make a change.

CAN I RETURN OR EXCHANGE MY ORDER?

RAPOLOGETIC does not accept returns or exchanges for change of mind, incorrect size selection, or ordering the wrong item.

WHAT IF MY ORDER ARRIVES DAMAGED OR INCORRECT?

Contact RAPOLOGETIC within 7 days of delivery if your order arrives damaged, defective, or incorrect.

Please include your order number, a description of the issue, and clear photos of the product and packaging.

WHAT IF I ORDER THE WRONG SIZE?

Please review the size chart and product details before placing your order. RAPOLOGETIC does not accept returns or exchanges due to incorrect size selection.

HOW DO I CONTACT RAPOLOGETIC?

For questions or general inquiries, visit the Contact page on RAPOLOGETIC.COM.

HOW SHOULD I CARE FOR MY RAPOLOGETIC PRODUCTS?

Care instructions may vary by product. Follow the care instructions provided with your specific item.

WILL RAPOLOGETIC RESTOCK SOLD-OUT PRODUCTS?

Some RAPOLOGETIC releases may be limited. Restocks are not guaranteed and will be announced when available.

DOES RAPOLOGETIC ACCEPT COLLABORATIONS?

Yes. RAPOLOGETIC accepts select collaborations that align with the brand’s identity, message, and creative direction.

We are open to collaborations involving:

  • Fashion & apparel

  • Artists & musicians

  • Photographers & videographers

  • Brands & businesses

  • Creative campaigns & special projects

  • Limited-edition products or collections

  • Events and brand activations

All collaborations are reviewed individually. If you have a collaboration idea, submit your concept and project details through our Contact page for consideration.